Return

Returns in Germany

For parcel returns in Germany, please use the enclosed parcel label.

Bulky goods shipments are charged with a flat rate of 33 €.

Forwarding shipments are charged at 79€ per pallet

Prepaid returns will not be accepted.

The return of damaged goods is of course free of charge.

Please make the items ready for collection in their packaging.

Returns outside of Germany

In foreign countries, costs for return shipments will be charged according to expenditure.

The return of damaged goods is of course free of charge.

Please make the items ready for collection in their packaging.

For detailed information on revocation at DekoWoerner, please click here.

If you have any further questions, our customer service will be happy to help:

Telephone: 07131/ 40 64-0

Fax: 07131/ 40 64-760

E-Mail: info@decowoerner.com

All prices do not include the statutory VAT.